Automation
Explore better ways for tasks, information and systems to work together.
Map the work
Describe what starts a task, the people and tools involved, what should happen next and where work gets stuck. A useful automation has a defined outcome and an understood way to handle exceptions.
Connect with care
Potential work includes workflow design, software integrations and assisted operations. Access permissions, approval points, duplicate actions, failures and recovery need to be part of the scope. Automating a step does not remove responsibility for its consequences.
Start a conversation
Automation is part of the capabilities bwebo intends to develop. Bring one bounded workflow and a general example. The fit, systems involved, operating responsibilities and availability are reviewed before work is agreed.