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Keep useful software working.

Agree ongoing support for your software, with defined coverage and monthly terms.

Solutions by bwebo

Company-delivered work, with scope, ownership and care agreed together

Illustrative software change review and checks

Agree the coverage

Managed care needs a clear list of covered systems, responsibilities, maintenance tasks and exclusions. Hosting, third-party subscriptions, incident response and new development should be addressed explicitly rather than assumed.

Monthly terms

Where bwebo provides ongoing care, the monthly price and service terms are agreed for that engagement. Your maintenance agreement sets the covered systems, monthly price and support terms.

Changes and continuity

Agree how changes are requested, prioritised and priced, and how access and documentation remain usable. Expansion beyond the covered scope may require a separate build agreement.

Another maintenance provider

Partner-handled maintenance is a separate option. An agreed handover can transfer the relevant documentation and access without creating a continuing bwebo maintenance obligation.

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